ISO 21001:2025
Clause 7: Support – ISO 21001:2025

ISO 21001:2025 7.2.1: 7.2.1 General

Determine the competence needed by people whose work under the organization's control affects its performance; make sure they are competent through suitable education, training or experience; where applicable, act to gain the competence needed and evaluate whether the action worked; set up and apply a method for evaluating staff performance; retain suitable records as evidence of competence. (The 2018 item on continual staff development moves to top management in 5.1.1.)

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 7: Support – ISO 21001:2025

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.