ISO 21001:2025
Clause 7: Support – ISO 21001:2025

ISO 21001:2025 7.1.6.1: 7.1.6.1 General

Determine the knowledge needed to operate processes and achieve conforming products and services, keep it and make it available as needed, and, facing changing needs and trends, work out how to acquire or reach extra knowledge and updates. Encourage knowledge exchange among all educators and staff, especially between peers. Notes describe internal sources (intellectual property, experience, lessons learned, improvement results) and external ones (standards, academia, conferences, learners and providers).

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

  • 7.1.6 Organizational knowledge

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 7: Support – ISO 21001:2025

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.