ISO 21001:2018
Clause 8: Operation – ISO 21001:2018

ISO 21001:2018 8.4.2: 8.4.2 Type and extent of control

Make sure external provision does not undermine consistent delivery of conforming products and services: keep outsourced processes under EOMS control, define controls on the provider and on its output, consider the potential impact on meeting learner and beneficiary requirements and the effectiveness of the provider's own controls, and determine the verification or other activities needed.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

  • 8.4.2 Type and extent of control

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 8: Operation – ISO 21001:2018

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.