ISO 21001:2018
Clause 8: Operation – ISO 21001:2018

ISO 21001:2018 8.1.1: 8.1.1 General

Plan, implement and control the processes needed to meet requirements for educational products and services and to carry out the 6.1 actions, by fixing product and service requirements, setting process criteria, determining resources for conformity, controlling processes against the criteria, and holding documented information as far as needed to show processes ran as planned and outputs conform. The planning output suits the operations; planned changes are controlled and the effects of unintended ones reviewed and mitigated; outsourced processes are controlled (8.4).

Maintained by Gerard Blokdyk

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ISO 9001:2015 · 1 control

  • 8.1 Operational planning and control

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 8: Operation – ISO 21001:2018

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