ISO 21001:2018
Clause 8: Operation – ISO 21001:2018

ISO 21001:2018 8.1.2: 8.1.2 Specific operational planning and control of educational products and services

Plan how educational products and services are designed and developed and what they are expected to achieve, covering learning outcomes, suitable and accessible teaching methods and learning settings, criteria for assessing learning, the conduct of assessment, methods for improvement and the provision of support services. Early childhood providers also apply Annex A.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 2 controls across 2 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

  • 8.1 Operational planning and control
  • CD.5 CD.5 Organizational concept

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 8: Operation – ISO 21001:2018

Query this from an agent

The graph holds this control, the 2 it maps to, and the evidence behind each claim, over MCP and REST.