ISO 21001:2018
Clause 8: Operation – ISO 21001:2018

ISO 21001:2018 8.4.1: 8.4.1 General

Make sure what external providers supply (processes, products, services) meets requirements. Decide the controls to apply when external items are built into the organization's offerings, when providers deliver directly to learners or beneficiaries on the organization's behalf, or when a process is outsourced. Set and apply criteria to evaluate, select, monitor and re-evaluate providers on their ability to deliver to requirements, retaining records of these activities and resulting actions.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 8: Operation – ISO 21001:2018

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.