ISMAP Cloud Operations covers the day-to-day security operations of cloud services. (1) Cloud Security Monitoring and Logging: 24x7 Security Operations Center (SOC) + SIEM Security Information and Event Management + UEBA User and Entity Behaviour Analytics + SOAR Security Orchestration Automation and Response + log centralisation + log retention per ISMAP (typically 1 year minimum + 7 years for ISMAP-Critical) + tamper-evident + WORM storage + clock synchronisation (NTP) + Cloud-native logging (AWS CloudTrail + Azure Monitor + GCP Cloud Logging) + cross-cloud aggregation + alerting + dashboards + Cloud Security Posture Management (CSPM) + Cloud Detection and Response (CDR). (2) Incident Response in Cloud: documented incident response plan + IR team + IR phases (Preparation + Identification + Containment + Eradication + Recovery + Lessons Learned) + tabletop exercises + live exercises + IR playbooks + integration with CSP IR (AWS + Azure + GCP IR) + forensic readiness + chain of custody + threat hunting + Indicator of Compromise (IOC) tracking + Indicator of Attack (IOA) + MITRE ATT&CK framework + retainer for an external incident response provider. (3) NISC Reporting and Government Notification: incident reporting to NISC within prescribed windows + (a) major incident affecting government cloud customer notification within 24 hours of discovery; (b) JPCERT/CC Japan Computer Emergency Response Team Coordination Center coordination; (c) IPA SHIENNETSAB IPA Cybersecurity Service Notification Center; (d) Industry-specific CSIRT (Finance ISAC + Healthcare ISAC + Telecom ISAC + Energy ISAC); (e) Cabinet Office for nationally significant incidents; (f) Government customer agency notification; (g) Industry CSIRT coordination; (h) Personal Information Protection Commission (PIPC) if personal information breach per PIPA 72-hour. (4) Cloud Vulnerability Management: continuous vulnerability scanning + CVE tracking + CVSS scoring + risk-based prioritisation + patch management + vulnerability disclosure program + bug bounty + JVN Japan Vulnerability Notes + IPA Information-technology Promotion Agency advisories + JPCERT alerts + NIST NVD + CISA Known Exploited Vulnerabilities + zero-day handling + responsible disclosure. (5) Penetration Testing: annual penetration testing by qualified ISMAP-approved auditor + scope covering external + internal + web + mobile + API + cloud-specific (multi-tenancy + container escape + serverless) + report submission + remediation tracking + retesting + Red Team exercises for ISMAP-Critical. (6) Cloud Change Management: documented change procedures + Change Advisory Board (CAB) + emergency changes + standard changes + normal changes + risk assessment + testing + back-out plan + post-change review + Configuration Management Database (CMDB) + ITIL 4 + ISO 20000. (7) Service Level Agreement (SLA) Management: documented SLAs + uptime targets (99.9% + 99.95% + 99.99% per tier) + monthly reporting + credits for SLA breach + customer notification + transparency + Government cloud SLA standards. Coordinates with NIST SP 800-61 IR + NIST SP 800-184 Recovery + ISO 27035 Incident + ISO 27040 + JPCERT/CC + IPA + NISC + PIPC + JVN + NIST NVD + CISA KEV + MITRE ATT&CK + STIX/TAXII + Cyber Threat Intelligence (CTI) feeds. ISMAP Cloud Operations applies.
Maintained by Gerard Blokdyk·Verified against the published standard ·Control text last updated
What else in your programme already covers this
This control maps to 154 controls across 59 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.