FSSC 24000 Social Management System Certification Scheme Version 1.0
Part 3: Requirements for the certification process – FSSC 24000 Social Management System Certification Scheme Version 1.0

FSSC 24000 Social Management System Certification Scheme Version 1.0 P3-4.3.4: Worker interviews and file reviews

What does P3-4.3.4 require?

Every audit includes management and worker interviews and worker file reviews in the numbers set by Table A.2 (halved for surveillance), with interviewees chosen to represent the site by gender, age, service length, job, origin, vulnerable and less skilled groups, permanent, temporary and external workers, and all shifts across the cycle. Interviews, roughly a third of audit time, are held individually and in groups, in private without managers, in a language the workers understand, with an independent CB-appointed interpreter (adding at least 20 percent to the time) when needed. Each individually interviewed worker's file is reviewed over at least three months of the past year, confidentiality is explained to every participant, and what people say is reported without attribution.

Maintained by Gerard Blokdyk

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ISO 19011:2018 · 1 control

  • 6.4.7 Collecting and verifying information

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Other controls in Part 3: Requirements for the certification process – FSSC 24000 Social Management System Certification Scheme Version 1.0

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