COBIT 2019
Build, Acquire and Implement – COBIT 2019

COBIT 2019 BAI04.05: BAI04.05 Investigate and address availability, performance and capacity issues

Deviations are dealt with by looking into and fixing the availability, performance and capacity problems that have been found: vendors' product manuals are used to set suitable performance and availability levels for peak workloads and processing; an escalation procedure resolves emergency performance and capacity problems quickly; gaps in performance and capacity are found by monitoring current and forecast performance, and resources are classified and responses prioritised using the known specifications for availability, continuity and recovery; corrective measures such as moving workload, ranking tasks or adding resources are defined; and the actions needed are built into planning and change management.

Maintained by Gerard BlokdykControl text last updated

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ISO 27001:2022 · 1 control

  • 8.6 Capacity management

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