Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1
STA - Supply Chain Management, Transparency & Accountability

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 CCM-STA-09: Primary Service and Contractual Agreement

Make provider and customer service agreements carry agreed terms on scope and location of services, security requirements including shared responsibility, change management, logging and monitoring, incident management and communication, the right to audit and to have third parties assess, termination, interoperability and portability, and data privacy.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 74 controls across 29 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

NIST SP 800-161 Rev 1 · 8 controls

NIST SP 800-53 Rev 5 · 8 controls

FedRAMP High · 6 controls

  • CA-3 Information Exchange
  • PS-7 External Personnel Security
  • SA-4 Acquisition Process
  • SA-9 External System Services
  • SR-5 Acquisition Strategies, Tools, and Methods (SR-5)
  • SR-8 Notification Agreements (SR-8)

FedRAMP Moderate · 6 controls

  • CA-3 Information Exchange
  • PS-7 External Personnel Security
  • SA-4 Acquisition Process
  • SA-9 External System Services
  • SR-5 Acquisition Strategies, Tools, and Methods (SR-5)
  • SR-8 Notification Agreements (SR-8)

HIPAA Security Rule · 4 controls

ISO 27701:2019 · 4 controls

  • 6.12.1 Information security in supplier relationships
  • 7.2.6 Contracts with PII processors
  • 8.2.1 Customer agreement
  • 8.2.2 Organization’s purposes

SOC 2 · 4 controls

  • SOC2-CC2.3 CC2.3 Communication with external parties about internal control (COSO principle 15)
  • SOC2-CC9.2 CC9.2 Assessing and managing vendor and business partner risk
  • SOC2-P6.4 P6.4 Privacy commitments from vendors and third parties
  • SOC2-P6.5 P6.5 Vendor commitments to report unauthorised disclosures

APRA CPS 230 Operational Risk Management · 3 controls

  • CPS230-45 APRA Access Provisions in Formal Agreements
  • CPS230-50 Formal Agreement Content for Material Arrangements
  • CPS230-P48 Required Content of the Service Provider Management Policy

C5 (Germany) · 3 controls

  • C5-DEV-02 Outsourcing of the development
  • C5-SSO-01 Policies and instructions for controlling and monitoring third parties
  • C5-SSO-05 Exit strategy for the receipt of benefits

NIST SP 800-171 Rev 3 · 3 controls

PCI DSS 4.0 · 3 controls

  • 12.8.2 12.8.2 TPSP contracts acknowledging account data responsibility
  • 12.9.1 12.9.1 TPSP written acknowledgments to customers
  • 8.2.7 8.2.7 Third-party remote access accounts controlled

ANSSI Guide d'hygiene informatique (42 mesures, v2.0) · 2 controls

  • ANSSI-HYG-03 Control the Risks of Outsourced Information System Management
  • ANSSI-HYG-25 Secure Dedicated Network Interconnections with Partners

APEC Cross-Border Privacy Rules (CBPR) System · 2 controls

ISO 27001:2022 · 2 controls

  • 5.20 Addressing information security within supplier agreements
  • 8.30 Outsourced development

ISO 27002:2022 · 2 controls

  • 5.20 Addressing information security within supplier agreements
  • 8.30 Outsourced development

APRA CPS 234 · 1 control

  • CPS234-P19 Policy Direction to All Responsible Parties

AWS Well-Architected Security Pillar · 1 control

  • SEC03-BP09 Share resources securely with a third party

CFTC System Safeguards (17 CFR 37, 38, 39, 49) · 1 control

  • CFTC-SS-26 Own Resources or Contractual Arrangements to Meet the Recovery Objective

CIS Controls v8 · 1 control

  • CIS-15.4 Ensure Service Provider Contracts Include Security Requirements

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.1 · 1 control

  • STA-11 Primary Service and Contractual Agreement

DORA · 1 control

EU AI Act · 1 control

  • EUAI-Art.13 Transparency and provision of information to deployers

EU Data Act · 1 control

  • DA-Art.28 Contractual transparency on international access and transfer (Article 28)

GDPR · 1 control

ISO/IEC 42001:2023 · 1 control

NIS2 Directive · 1 control

  • Art.21.2.d Supply chain security, covering the relationship with each direct supplier and service provider

NIST Cybersecurity Framework 2.0 · 1 control

  • NIST-CSF-GV.SC-05 Requirements to address cybersecurity risks in supply chains are established, prioritized, and integrated into contracts and other types of agreements with suppliers and other relevant third parties

NIST SP 800-218 · 1 control

NIST SP 800-66 Rev 2 · 1 control

  • 164.308(b)(1) Business Associate Contracts and Other Arrangements (Standard)

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in STA - Supply Chain Management, Transparency & Accountability

You are reading one control. How much of Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 have you already done?

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 CCM-STA-09 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 your existing evidence covers. Hold NIST SP 800-53 Rev 5 and 140 of 197 Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 controls already carry evidence.

If you hold NIST SP 800-53 Rev 571.1% covered · 57 gapsIf you hold FedRAMP Moderate60.4% covered · 78 gapsIf you hold PCI DSS 4.060.4% covered · 78 gapsIf you hold C5 (Germany)58.4% covered · 82 gapsIf you hold ISO 27001:202256.3% covered · 86 gapsIf you hold ISO 27002:202256.3% covered · 86 gaps

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 12 were rejected on the NIST SP 800-53 Rev 5 pair alone.

See the released pairs, $299 eachBrowse the graph free

Query this from an agent

The graph holds this control, the 74 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpointAll Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 controls