Cloud Security Alliance Cloud Controls Matrix (CCM) v4.1
STA - Supply Chain Management, Transparency, and Accountability – Cloud Security Alliance Cloud Controls Matrix (CCM) v4.1

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.1 STA-11: Primary Service and Contractual Agreement

Service agreements must contain, as a minimum, agreed terms on: the scope, nature and location of the relationship and services; security requirements including the shared responsibility split; change management; logging and monitoring; incident handling and communication; audit rights and third-party assessment; ending the service; interoperability and portability; data privacy; and operational resilience.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • CCM-STA-09 Primary Service and Contractual Agreement

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in STA - Supply Chain Management, Transparency, and Accountability – Cloud Security Alliance Cloud Controls Matrix (CCM) v4.1

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.