Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022)
Chapter 10: Code compliance and monitoring – Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022)

Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022) 10.7: Assist Communications Compliance: directions, Metrics and requests

Give Communications Compliance all reasonable assistance in performing its functions: comply with its reasonable directions consistent with the Code within 30 days (or as agreed), provide annually (or more often if required) a report in its required format on the Metrics relating to the Supplier's Code compliance, and comply with its reasonable requests within 14 days (or as agreed).

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