Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022)
Chapter 10: Code compliance and monitoring – Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022)

Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022) 10.2: Promote Code awareness to Customers and staff

Promote the Code to Customers (which may be done by making the consumer brochure available) and communicate its requirements to relevant staff, with training on the Supplier's compliance processes for the Code provisions relevant to each function.

Maintained by Gerard Blokdyk

Other controls in Chapter 10: Code compliance and monitoring – Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022)

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