Students have access to support services, trainers, assessors and other staff throughout the product. The RTO shows how it decides what training support each student needs and makes it available; that students can reach the trainers, assessors and staff responsible for supporting them; that students are told how and when they can do so; and that student queries are answered in a timely way.
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.