Australia Privacy (Credit Reporting) Code 2025
Schedule 2 Division 6: Access to, and correction of, credit information – Australia Privacy (Credit Reporting) Code 2025

Australia Privacy (Credit Reporting) Code 2025 20(2)-(3): A non-participating provider receiving a correction request about information it does not hold may comply by consulting to find the holder and giving a written explanation, referral and complaint rights within 30 days

A credit provider that neither discloses to nor requests information from a body, and receives a correction request about information it does not hold, may satisfy subsections 21V(3) and 21W(3) of the Act by, within 30 days of the request, consulting other bodies or providers to identify who holds the information and giving the individual a written notice explaining that it does not hold the information and does not participate in the credit reporting system so no correction was made, identifying an entity that holds the information with its contact details, and stating that if dissatisfied the individual may go to the provider's recognised external dispute resolution scheme or complain to the Commissioner.

Maintained by Gerard Blokdyk

Other controls in Schedule 2 Division 6: Access to, and correction of, credit information – Australia Privacy (Credit Reporting) Code 2025

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