The PCBU must manage the risks of remote or isolated work, work isolated from help because of location, time or nature of the work, including a worker alone on a ward at night or driving to a remote property, and must provide a method of effective communication with the worker. Help includes support, rescue, medical assistance and emergency services. Working alone raises the risk and severity of injury, and the main hazards are violence and poor access to emergency help. Isolation also increases psychosocial hazards: lack of support, violence (for example security staff working alone without back-up), sexual and gender-based harassment, low role clarity and high job demands because tasks cannot be shared, such as moving a patient or carrying heavy loads.
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