Suspension systems are critical to mass compliance and road infrastructure protection, so the operator ensures suspensions on all relevant vehicles, trailers and third-party vehicles included, are maintained and repaired to appropriate technical standards reflecting manufacturer specifications or qualified professional advice and, where applicable, industry codes or inspection manuals; the system supports timely identification, reporting and repair of suspension faults with prioritisation of serious defects, and clear decision-making and sign-off ensure repairs are completed and verified before vehicles continue under accreditation, with evidence giving confidence that other parties' vehicles meet the standard. The criteria: suspension systems on accredited vehicles are maintained to appropriate technical standards and specifications; suspension faults are identified, reported, prioritised and repaired so as to manage mass risk; repairs and maintenance are done by suitably qualified or supervised persons; suspension maintenance and repair decisions have appropriate oversight and sign-off; and for vehicles supplied by other parties the operator holds evidence that suspension maintenance meets the standard before they operate under the accreditation.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.