APQC Process Classification Framework (PCF) Cross-Industry 7.4
8.0 Manage Information Technology (IT) – APQC Process Classification Framework (PCF) Cross-Industry 7.4

APQC Process Classification Framework (PCF) Cross-Industry 7.4 8.6: Deploy services/solutions (20824)

What does 8.6 require?

This process group covers how built or changed technology is moved into live use in a controlled way. It takes in deployment strategy, business impact assessment, deployment policies, workflow definition and the assignment of approval authority. It also covers implementation planning, including risk assessment, scheduling and sequencing, user testing, training, communications and rollback arrangements. It covers change and release control through impact and risk assessment, consolidation, approval and outcome recording. It ends with the physical implementation, post installation testing, distribution, verification of success and the rollout with its training, communications and issue tracking.

Maintained by Gerard Blokdyk

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