APQC Process Classification Framework (PCF) Cross-Industry 7.4
8.0 Manage Information Technology (IT) – APQC Process Classification Framework (PCF) Cross-Industry 7.4

APQC Process Classification Framework (PCF) Cross-Industry 7.4 8.2: Develop and manage IT business strategy (20652)

What does 8.2 require?

This process group covers the direction setting that sits above day to day technology delivery. It takes in strategic intelligence and technology scanning, the articulation of a digital transformation direction and its alignment principles, and the shaping of the investment portfolio through value criteria and prioritisation. It also covers enterprise architecture principles and governance, the service management strategy and framework, and the control system used to measure performance and value. It ends with how research and innovation are selected, run and turned into funded projects.

Maintained by Gerard Blokdyk

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