APQC Process Classification Framework (PCF) Cross-Industry 7.4
8.0 Manage Information Technology (IT) – APQC Process Classification Framework (PCF) Cross-Industry 7.4

APQC Process Classification Framework (PCF) Cross-Industry 7.4 8.5: Develop and manage services/solutions (20784)

What does 8.5 require?

This process group covers how new and changed technology services are conceived, designed, built and maintained. It takes in the development and integration strategy, the standards and tooling chosen, reusable component criteria and the governance of exceptions. It also covers lifecycle planning, including how emerging capability is tracked, how a solution approach is chosen, how end of life is planned, and how architecture is developed, checked for conformance and allowed to deviate. It ends with the creation, testing, integration and packaging of solutions and the maintenance lifecycle that keeps them fit afterwards.

Maintained by Gerard Blokdyk

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