Aged Care Act 2024 (Australia)
Obligations: reporting, notifications and information – Aged Care Act 2024 (Australia)

Aged Care Act 2024 (Australia) 165A: Section 165A and Rules 165A-15 to 165A-45: report reportable incidents to the Commissioner (Serious Incident Response Scheme)

Every registered provider must take all reasonable steps to notify reportable incidents to the Commissioner in the approved written form and ensure workers who become aware of one tell a responsible person, supervisor or designated person as soon as possible. A priority 1 incident (one causing physical or psychological injury or discomfort needing medical or psychological treatment, where there are reasonable grounds to report to police, any unlawful sexual contact or inappropriate sexual conduct, an unexpected death or an unexplained absence) must be notified within 24 hours of becoming aware, with the provider, incident, harm, immediate actions, police or other reports, proposed actions, notifier, time and place, persons involved and cognition level, completing missing details within 5 days; an impairment affecting a person's ability to express injury must not be treated as reducing harm. All other reportable incidents are priority 2 notices within 30 days. Significant new information must be notified as soon as reasonably practicable, and a final report given within 84 days if the Commissioner requires. The Commissioner may waive notice for repeated allegations resulting from a delusion. Failure to report is a civil penalty of 250 penalty units.

Maintained by Gerard Blokdyk

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