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ISO/IEC 25059:2023 - Quality model for AI systems

International (ISO/IEC JTC 1/SC 42, artificial intelligence)
vPublished edition ISO/IEC 25059:2023 (first edition, 2023-06, 15 pages); second edition at ISO/IEC FDIS 25059, stage 50.00 from 2026-07-23
4 domains
15 controls

Defines quality models for AI systems: one for product quality, one for quality in use and, in the second edition, one for AI service quality. The models extend the SQuaRE standards with AI-specific characteristics such as user controllability, functional adaptability, robustness, transparency, intervenability and environmental sustainability.

A newer edition exists. ISO/IEC FDIS 25059, edition 2, stage 50.00, planning date 2027-02-15 (estimate, not an ISO date).

Verified

ISO/IEC 25059:2023 - Quality model for AI systems is a compliance framework from International (ISO/IEC JTC 1/SC 42, artificial intelligence) with 4 domains and 15 controls. The largest domains are Clause 5 - Product quality model – ISO/IEC 25059:2023 - Quality model for AI systems (7 controls), Annexes A to C - Informative – ISO/IEC 25059:2023 - Quality model for AI systems (3 controls), Clause 7 - AI service quality model – ISO/IEC 25059:2023 - Quality model for AI systems (3 controls). Every control below carries what it requires and what an assessor expects to see.

Maintained by Gerard Blokdyk

Framework summaries on this platform are interpretations grounded in the published source, for educational and compliance planning purposes. They do not reproduce or replace the official standards. Refer to the authoritative source for the definitive text. Framework names and trademarks belong to their respective organisations.

Framework Domains (4)

Annexes A to C - Informative – ISO/IEC 25059:2023 - Quality model for AI systems

3 controls
Controls in the Annexes A to C - Informative – ISO/IEC 25059:2023 - Quality model for AI systems domain of ISO/IEC 25059:2023 - Quality model for AI systems: 3 controls
CodeTitle
iso-iec-25059-2023::AAnnex A (informative) SQuaRE
iso-iec-25059-2023::BAnnex B (informative) Risk-based and quality-based approaches
iso-iec-25059-2023::CAnnex C (informative) Performance

Clause 5 - Product quality model – ISO/IEC 25059:2023 - Quality model for AI systems

7 controls
Controls in the Clause 5 - Product quality model – ISO/IEC 25059:2023 - Quality model for AI systems domain of ISO/IEC 25059:2023 - Quality model for AI systems: 7 controls
CodeTitle
iso-iec-25059-2023::5.2User controllability
iso-iec-25059-2023::5.3Functional adaptability
iso-iec-25059-2023::5.4Functional correctness
iso-iec-25059-2023::5.5Robustness
iso-iec-25059-2023::5.6Transparency
iso-iec-25059-2023::5.7Intervenability
iso-iec-25059-2023::5.8Environmental sustainability

Clause 6 - Quality-in-use model – ISO/IEC 25059:2023 - Quality model for AI systems

2 controls
Controls in the Clause 6 - Quality-in-use model – ISO/IEC 25059:2023 - Quality model for AI systems domain of ISO/IEC 25059:2023 - Quality model for AI systems: 2 controls
CodeTitle
iso-iec-25059-2023::6.2Transparency
iso-iec-25059-2023::6.3Societal and ethical risk mitigation

Clause 7 - AI service quality model – ISO/IEC 25059:2023 - Quality model for AI systems

3 controls
Controls in the Clause 7 - AI service quality model – ISO/IEC 25059:2023 - Quality model for AI systems domain of ISO/IEC 25059:2023 - Quality model for AI systems: 3 controls
CodeTitle
iso-iec-25059-2023::7.2Traceability
iso-iec-25059-2023::7.3Service adaptability
iso-iec-25059-2023::7.4Customizability

What is ISO/IEC 25059:2023 - Quality model for AI systems and who does it apply to?

ISO/IEC 25059:2023 - Quality model for AI systems is a compliance framework from International (ISO/IEC JTC 1/SC 42, artificial intelligence) with 4 domains and 15 controls. Defines quality models for AI systems: one for product quality, one for quality in use and, in the second edition, one for AI service quality. The models extend the SQuaRE standards with AI-specific characteristics such as user controllability, functional adaptability, robustness, transparency, intervenability and environmental sustainability. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does ISO/IEC 25059:2023 - Quality model for AI systems actually require?

ISO/IEC 25059:2023 - Quality model for AI systems has 15 controls organised across 4 domains. The largest domains are Clause 5 - Product quality model – ISO/IEC 25059:2023 - Quality model for AI systems (7 controls), Annexes A to C - Informative – ISO/IEC 25059:2023 - Quality model for AI systems (3 controls), Clause 7 - AI service quality model – ISO/IEC 25059:2023 - Quality model for AI systems (3 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of ISO/IEC 25059:2023 - Quality model for AI systems do I already cover?

ISO/IEC 25059:2023 - Quality model for AI systems does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.

How do I implement ISO/IEC 25059:2023 - Quality model for AI systems?

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