Supervisors apply a situational management style, give regular feedback, recognise good performance and address performance issues (level 2); encourage staff to take responsibility and develop their potential (level 3); and at level 4 build a performance culture, set organizational performance goals, monitor them, nurture talent and inspire enthusiasm and empowerment across the Organization.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.