UK Online Safety Act 2023
Parts 4 to 6: other provider duties – UK Online Safety Act 2023

UK Online Safety Act 2023 s.75: Information for parents of deceased child users

Category 1, 2A and 2B services must set out a policy and procedure for bereaved parents asking for details of how their child used the service, provide a dedicated helpline or similar, state what identity evidence is needed and what would be disclosed, respond in a timely way, and run a complaints procedure; Ofcom issues guidance (s.76). Status: section 75 is not yet in force (prospective per legislation.gov.uk, checked 2026-09-26); related Ofcom information powers in child death investigations (s.101) have applied since 1 April 2024.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

Other controls in Parts 4 to 6: other provider duties – UK Online Safety Act 2023

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