UK Online Safety Act 2023
Part 3 Chapter 2: duties of care for user-to-user services – UK Online Safety Act 2023

UK Online Safety Act 2023 s.23: Record-keeping and review (user-to-user)

What does s.23 require?

Services keep written, easily understandable records of every risk assessment (how it was done and its findings), of code of practice measures applied, and of any alternative measures with how they achieve compliance and respect free expression and privacy, including coverage of each listed area; they review compliance regularly and after significant changes. Ofcom may exempt descriptions of providers. Category 1 services also record user empowerment assessments and send Ofcom copies of assessment records. In force: risk assessment duties from 16 December 2024 (first assessments due by 16 March 2025); safety duties from 17 March 2025, when the first illegal content codes took effect (s.51).

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

Other controls in Part 3 Chapter 2: duties of care for user-to-user services – UK Online Safety Act 2023

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