NSW AI Operational Policy (2026)
Standard A: Accountability – NSW AI Operational Policy (2026)

NSW AI Operational Policy (2026) 5.3.2.i: 5.3.2 i Alternative channels

Where AI interacts with the public, ensure a human or non-AI service option is available as part of the overall service.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • 6.4 6.4 Support and enable frontline staff

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Standard A: Accountability – NSW AI Operational Policy (2026)

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.