MTCS (Singapore)
Annex A: cloud service provider disclosure – MTCS (Singapore)

MTCS (Singapore) A.10: Disclosure: Liability

Annex A disclosure item (Provider performance) that a public provider completes for each cloud service: What the customer is entitled to when the service commitment is missed, and the provider's liability for failures of network, infrastructure, virtual instances, migration, unplanned downtime, databases and monitoring. Items the provider cannot or will not disclose carry a remark, and the completed form is signed by the provider and the certification body's lead auditor.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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