Keeps up and improves how well, how efficiently and how easily information and knowledge are used throughout the organization, taking an organised approach to setting out, creating, reusing and sharing knowledge in its many forms (information, skills, practices, solutions and problems), more and more through digital tools. It supports sound decisions on portfolio, strategy and finance in plan; gives improvement its context; helps in engage to understand stakeholders and the history of each relationship; makes design and transition, and obtain/build, more effective by knowing what solutions exist and reusing information; and supports delivery by reusing known solutions for routine situations and understanding unusual ones.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.