Makes sure the organization's suppliers, and how they perform, are managed well enough to support smooth delivery of good products and services, including building closer, collaborative relationships with key suppliers to create value and cut risk. It aims for: one place from which everything supplied by internal and external suppliers can be seen and controlled; an up-to-date supplier strategy and policy, and contract management records; contracts and arrangements negotiated and agreed in line with business needs and service targets (via legal, procurement or commercial teams, or internal agreements); relationships and contracts managed through planning, design, build, transition and operation; and supplier performance monitored for value for money. Sourcing options are insourcing, outsourcing, single sourcing or partnership, and multi-sourcing. Evaluating suppliers weighs importance and impact, risk and cost, and also readiness to customize and cooperate, influence and dependence. Activities: supplier planning; evaluating suppliers and contracts; negotiation; categorizing suppliers as strategic, tactical or commodity; managing suppliers and contracts; managing warranties; managing performance with scorecards; and renewal or termination, with service integration and management where many suppliers are combined. It gives plan the sourcing strategy, finds improvements together with suppliers, engages, assesses and chooses suppliers and negotiates contracts, sets contract requirements for new services, supports procurement, and manages the performance of suppliers in live service.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.