ISO/IEC 17020:2012 Requirements for the operation of various types of bodies performing inspection
Clause 7: Process requirements (methods, items, records, reports, complaints and appeals) – ISO/IEC 17020:2012 Requirements for the operation of various types of bodies performing inspection

ISO/IEC 17020:2012 Requirements for the operation of various types of bodies performing inspection 7.2.3: Recording abnormalities and contacting the client in case of doubt

What does 7.2.3 require?

Apparent abnormalities, whether reported to the inspector or spotted by them, are recorded; where it is doubtful that the item is fit to be inspected, or the item differs from how it was described, the body contacts the client before proceeding.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • 7.4 Handling of test or calibration items

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 7: Process requirements (methods, items, records, reports, complaints and appeals) – ISO/IEC 17020:2012 Requirements for the operation of various types of bodies performing inspection

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.