ISO 45003:2021
Clause 4: Context of the organization – ISO 45003:2021

ISO 45003:2021 4.2: 4.2 Understanding the needs and expectations of workers and other interested parties

The organization finds out and records what workers and other interested parties need and expect where psychosocial risk can affect it. Examples: security of income; contact with and support from others; being included, recognized, rewarded and able to achieve; growth and development; and fair, equal treatment. Some of these needs arise from law (OH&S and human rights legislation), from collective agreements, or from voluntary commitments the organization has taken on.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 2 controls across 2 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • 4.3 4.3 Legal, regulatory, and contractual requirements

ISO 45001:2018 · 1 control

  • 4.2 Understanding the needs and expectations of workers and other interested parties

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 4: Context of the organization – ISO 45003:2021

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The graph holds this control, the 2 it maps to, and the evidence behind each claim, over MCP and REST.