ISO 37500:2014
Clause 6: Phase 1, Outsourcing strategy analysis – ISO 37500:2014

ISO 37500:2014 6.8: Set up outsourcing project

What does 6.8 require?

Work out a detailed assignment and set up a project team to carry out the initiation and selection and transition phases, treating realisation as a project since it departs from business as usual and spans several functions. Activities: create a project charter setting limits on scope, cost and time, and stating acceptance criteria, milestones, timelines, governance, the team and top leadership; appoint every key role; provide evaluation criteria; brief the team and start stakeholder communication; and establish the governance framework and practices of clause 5 (ISO 21500 for project management). Success factors: an appropriate management level appointed as owner with mandate, adequate competent resources, leadership commitment to exploring the new direction, a realistic timeframe. Inputs: the positive decision; outputs: the installed team, initiated governance processes and the project management plan.

Maintained by Gerard Blokdyk

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