Identify the consequences of outsourcing now that the opportunity is clear, so that leadership can weigh the likely value and the chance of success: determine benefits against the current situation (contribution to business, functional and sourcing goals and other benefits), costs and sacrifices, risks (documented in an initial risk assessment, Annex B), constraints, fulfilment of other requirements such as compliance with law, and outsourced performance, and create an impact analysis report setting out benefits, costs, risks, constraints and any other affected factors under best-case, worst-case and most-likely scenarios. Benefits should be expressed qualitatively (morale, customer satisfaction) as well as financially, and since effects can be unsettling they should be investigated thoroughly (Annex C lists factors). Success factors: rigour and the right disciplines, consequences understood by the appropriate management level. Outputs: the initial risk assessment, impact analysis and benefit analysis reports.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.