Because risks or opportunities look different to each stakeholder group, HCRD yields more when internal and external audiences are kept apart. Internal audiences are the workforce, its representatives (unions, works councils) and the governance bodies (top management, the supervisory board and board directors), for whom internal HCRD summarises the main features of the organization's human capital. External audiences are job seekers, the communities around the organization and along its supply chain, customers, lenders and investors, public authorities and regulators, and rating agencies; investors above all look for strategic metrics that show what spending on people does for financial and non-financial success. The required metrics (Table 3) apply everywhere, whatever the sector or size; the recommended metrics (Table 4) are sorted by organization size and by internal use or external disclosure, internal use meaning richer insight for the organization itself rather than something the workforce or anyone else must be told.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.