ISO 27701:2019
Additional ISO/IEC 27002 guidance for PII processors, ISO 27701:2019

ISO 27701:2019 8.2.5: Customer obligations

The organization must give the customer the information the customer needs to demonstrate compliance with its own obligations, which can cover whether the organization permits, and takes part in, audits carried out by the customer or by an auditor that the customer appoints or approves.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 19 controls across 9 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 27001:2022 · 4 controls

  • 5.19 Information security in supplier relationships
  • 5.20 Addressing information security within supplier agreements
  • 5.31 Legal, statutory, regulatory and contractual requirements
  • 5.34 Privacy and protection of personal identifiable information (PII)

NIST SP 800-53 Rev 5 · 4 controls

C5 (Germany) · 2 controls

  • C5-COM-02 Policy for planning and conducting audits
  • C5-PSS-01 Guidelines and Recommendations for Cloud Customers

SOC 2 · 2 controls

  • SOC2-CC2.3 CC2.3 Communication with external parties about internal control (COSO principle 15)
  • SOC2-P6.4 P6.4 Privacy commitments from vendors and third parties

GDPR · 1 control

ISO 27002:2022 · 1 control

  • 5.20 Addressing information security within supplier agreements
  • NIST-CSF-GV.OC-03 Legal, regulatory, and contractual requirements regarding cybersecurity - including privacy and civil liberties obligations - are understood and managed

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Additional ISO/IEC 27002 guidance for PII processors, ISO 27701:2019

You are reading one control. How much of ISO 27701:2019 have you already done?

ISO 27701:2019 8.2.5 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of ISO 27701:2019 your existing evidence covers. Hold SOC 2 and 58 of 108 ISO 27701:2019 controls already carry evidence.

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 289 were rejected on the SOC 2 pair alone.

Query this from an agent

The graph holds this control, the 19 it maps to, and the evidence behind each claim, over MCP and REST.