ISO 22003-1:2022 Requirements for bodies providing audit and certification of food safety management systems
Clauses 9.2 to 10: Planning, initial certification, audits, decision and maintenance – ISO 22003-1:2022 Requirements for bodies providing audit and certification of food safety management systems

ISO 22003-1:2022 Requirements for bodies providing audit and certification of food safety management systems 9.8: Complaints (ISO/IEC 17021-1:2015 9.8)

What does 9.8 require?

Clause 9.8 of ISO/IEC 17021-1:2015 applies: a documented complaints process, validation and investigation, determining actions, and consideration of complaints about certified clients including food safety incidents.

Maintained by Gerard Blokdyk

Other controls in Clauses 9.2 to 10: Planning, initial certification, audits, decision and maintenance – ISO 22003-1:2022 Requirements for bodies providing audit and certification of food safety management systems

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