ISO 21001:2025
Clause 9: Performance evaluation – ISO 21001:2025

ISO 21001:2025 9.3.2: 9.3.2 Management review inputs

The review considers: status of actions from earlier reviews; changes in relevant internal and external issues; how well the EOMS performs and works, with trends in learner and beneficiary satisfaction and feedback, achievement of objectives, process performance and conformity, nonconformities and corrective actions, monitoring and measurement results, audit results, external provider performance, and formative and summative assessment outcomes; adequacy of resources; effectiveness of risk and opportunity actions; opportunities for improvement; and staff feedback on competence-building activities. The 2025 text adds changes in interested parties as a separate input.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

  • 9.3.2 Management review inputs

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 9: Performance evaluation – ISO 21001:2025

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.