Set and run effective arrangements to communicate with learners and other parties about the policy and strategic plan; the design, content and delivery of products and services; enquiries, applications, admission or registration; learner performance data, formative and summative results included; and feedback, including complaints and satisfaction surveys. Tell learners and beneficiaries about external contact points (mediators, ombudsmen, government bodies, learner representatives) for issues left unresolved. At planned intervals, monitor how the communication effort is implemented and analyse and improve the plan; retain records of the communication process (7.4.3.1, 7.4.3.2).
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.