ISO 21001:2018
Clause 6: Planning – ISO 21001:2018

ISO 21001:2018 6.2: 6.2 Educational organization objectives and planning to achieve them

Set objectives at the relevant functions, levels and processes. Objectives are consistent with the policy, measurable where practicable, reflect applicable requirements, relate to conformity and to learner, staff and beneficiary satisfaction, are monitored continually, communicated and updated as needed; documented information on them and on their achievement is maintained and retained. The strategic plan sets out for each objective the work to be done, resources, responsible person, completion date and how results will be evaluated.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 2 controls across 2 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 9001:2015 · 1 control

  • 6.2 Quality objectives and planning to achieve them
  • NA.3 NA.3 Definition of objectives

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 6: Planning – ISO 21001:2018

Query this from an agent

The graph holds this control, the 2 it maps to, and the evidence behind each claim, over MCP and REST.