ISO/IEC 19796-1:2005
3.2.1.1 Needs Analysis (NA) – ISO/IEC 19796-1:2005

ISO/IEC 19796-1:2005 NA.3: NA.3 Definition of objectives

The quality description covers describing and evaluating the objectives of the relevant stakeholders at strategic, tactical and operative level. Annex B's example gathers them by questionnaire, interview, polls or workshop, documents a consistent goal system usable for quality measurement in line with ISO 9000, and measures achievement of the objectives.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 21001:2018 · 1 control

  • 6.2 6.2 Educational organization objectives and planning to achieve them

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in 3.2.1.1 Needs Analysis (NA) – ISO/IEC 19796-1:2005

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.