The project organization should have a process for placing contracts with outside providers, covering how the project's requirements for its quality management system are communicated and, where relevant, the quality policy, quality objectives and requirements for a contract quality plan. Providers should be asked to submit a contract quality plan as part of tender evaluation. In evaluating tenders, every way in which a provider's proposal departs from the specification should be identified and allowed for, and departures and improvement recommendations should be approved by the functions that originally reviewed and approved the specification. Tender cost evaluation should look beyond the provider's price to other associated costs such as operation, maintenance, licences, insurance, transport, customs duty, exchange rate movement, inspection, audits and settling deviations. The contract's documented information should be reviewed so that it reflects any pre-contract negotiation with the provider. Before contracting to supply products or services, the quality management system of the provider should be evaluated, with the project organization weighing how reliable other evidence of the provider's ability to meet quality management system requirements is, and what surveillance of contract performance will be needed to make sure project requirements, quality ones included, are met.
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