IEEE 2089-2021 Age Appropriate Digital Services Framework
Clause 11: Moderation and redress – IEEE 2089-2021 Age Appropriate Digital Services Framework

IEEE 2089-2021 Age Appropriate Digital Services Framework 11.3c: Redress for children and parents

What does 11.3c require?

The project shall give children and parents prominent, accessible, easy-to-use tools for seeking redress; access to expert advice and to support when needed; clear penalties applied fairly and consistently; chances to appeal decisions and to take unresolved appeals up to expert third parties or to regulators; reasonable response times; and, for children and parents, the opportunity to correct their digital profile or footprint and user termination rights.

Maintained by Gerard Blokdyk

Other controls in Clause 11: Moderation and redress – IEEE 2089-2021 Age Appropriate Digital Services Framework

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