IEEE 2089-2021 Age Appropriate Digital Services Framework
Clause 11: Moderation and redress – IEEE 2089-2021 Age Appropriate Digital Services Framework

IEEE 2089-2021 Age Appropriate Digital Services Framework 11.3a-b: No illegal or unfair contract, and proportionate moderation

What does 11.3a-b require?

Terms shall not create a contract with a child that is illegal or unfair. The project shall oversee the impacts on children, both the ones they see and the ones they may be unaware of, through trained human moderators, automated systems, moderation investment in proportion to the size, the risk and the activities of the product or service, and, where relevant, regular evaluation of the moderation systems.

Maintained by Gerard Blokdyk

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