IATF 16949:2016 - Quality Management System for Automotive Production
Clause 10: Improvement – IATF 16949:2016 - Quality Management System for Automotive Production

IATF 16949:2016 - Quality Management System for Automotive Production 10.2.5: Warranty management systems

What does 10.2.5 require?

Where the organization must provide warranty for its products, it implements a warranty management process including a method for warranty part analysis covering no-trouble-found results, and implements the customer's required warranty process where specified.

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