Heifetz Adaptive Leadership Framework
The theory behind the practice (chapters 1 to 3, the 1997 principles, the 2021 framework) – Heifetz Adaptive Leadership Framework

Heifetz Adaptive Leadership Framework T10: The six principles of leading adaptive work (Heifetz and Laurie, 1997)

What does T10 require?

The Work of Leadership gives six principles: get on the balcony (see the patterns while in the action); identify the adaptive challenge (what values, habits and loyalties must change, who must learn what); regulate distress (a holding environment, the right pace, and the leader's own presence and poise; direction, protection and order provided in the service of adaptive work rather than to restore comfort); maintain disciplined attention (keep people focused on the tough issues rather than the diversions of work avoidance, and use conflict as a source of learning); give the work back to people (put responsibility where it belongs, support rather than control, resist the reflex to solve); and protect voices of leadership from below (the people who raise the hard questions, often at the margins, are the ones authority silences first and the organization most needs).

Maintained by Gerard BlokdykControl text last updated

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