Heifetz Adaptive Leadership Framework
Mobilize the system (chapters 8 to 12) – Heifetz Adaptive Leadership Framework

Heifetz Adaptive Leadership Framework M8: Chapter 8 Make interpretations: reframe defaults, generate multiple interpretations, audition ideas

What does M8 require?

Interpretation follows observation: the leader spots people drifting to the left-hand column of the chart (technical, individual and benign readings of a problem) and reframes toward the right (adaptive, systemic and conflictual readings), names and reframes the group's default interpretations, generates multiple interpretations rather than one, auditions ideas by offering an interpretation in a way that invites reaction rather than seeking to convince, and cultivates a diversity of interpreters. Default interpretations that blame management or external factors relieve people of responsibility and stall the work.

Maintained by Gerard BlokdykControl text last updated

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