Heifetz Adaptive Leadership Framework
Mobilize the system (chapters 8 to 12) – Heifetz Adaptive Leadership Framework

Heifetz Adaptive Leadership Framework M12: Chapter 12 Build an adaptive culture

What does M12 require?

The five qualities of chapter 7 become the culture the leader builds: naming the elephants in the room becomes normal; people share responsibility for the organization as a whole; independent judgment is encouraged; the capacity to lead is developed; and reflection and ongoing learning are built into how the organization works. Those in authority model the behaviour, protect the dissenters who challenge groupthink, and reward the collective outcome.

Maintained by Gerard BlokdykControl text last updated

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