FFIEC IT Examination Handbook
Outsourcing Technology Services booklet (June 2004) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook OTS-18: Potential Changes due to the External Environment (Outsourcing Technology Services)

What does OTS-18 require?

Because the institution's needs change with regulation, the economy, competition and other factors outside the contract, the contract provides flexibility to meet changing needs and the institution monitors for such changes and updates its contract accordingly.

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