FFIEC IT Examination Handbook
Outsourcing Technology Services booklet (June 2004) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook OTS-11: Pricing Methods (Outsourcing Technology Services)

Management considers all available pricing options, cost plus, fixed price, unit pricing, variable pricing tied to service levels and incentive-based pricing with bonuses and penalties, understands the risks of each such as premium charges for services outside a poorly defined fixed-price scope, and chooses the method most appropriate to the contract.

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