FFIEC IT Examination Handbook
Outsourcing Technology Services booklet (June 2004) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook OTS-17: General Control Environment of the Service Provider (Outsourcing Technology Services)

The institution evaluates the adequacy of each provider's internal and security controls, ensures the provider adheres to appropriate policies, procedures and standards, considers internal audits by its own staff or a user group and external audits and control reviews by qualified sources, assesses the provider's internal audit capability and its external auditors' training, conducts a regular comprehensive audit of the relationship covering the controls that protect against irregularities and manipulation, verifies that the client internal controls a third-party review assigns to it are working, and performs around-the-computer audit techniques such as data controls, proof and batch totals and the further checks the booklet lists.

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